Manage > Orders

Basic and Advanced Search

The Order Manager page will give you the ability to search for orders using a variety of different criteria.  There are basic search functions and advanced search capabilities.  

Basic Order Search Results

The default, or basic search results will show all orders for the current week.  The example below represents a few orders with some different statuses.

search_results.gif
 

In the upper section, you can set the search criteria to filter your results.  Search by Order Status, Payment Status, or Shipment Status.  You can also select a different Date Range or limit the results to a certain number per page.  This is the Basic, or default search form.

Looking left to right, the columns are described as follows:

  • Select - Check one or more orders to perform a batch change.

  • Order # - Shows the order number.

  • Status - This is the overall status of the order.

  • Customer - The last name, first name of the customer who placed the order.

  • Amount - The total order amount.

  • Date - The date the order was placed.

  • Payment - The payment status.

  • Shipment - The shipment status.

  • Details - Click the link to view the order details, process payments, or ship.

Advanced Order Search

If you need to find an order using different criteria, then click the link "advanced search" to see the page transform into the one shown below.

adv_search.gif

In this section, you can continue to search by Order Status, Payment Status, or Shipment Status.  You can still select a different Date Range or limit the results to a certain number per page.  

The Advanced search form gives you a few more search options:

  • Order Number - Enter an order number or range.

  • Keyword - Enter a name, note, or partial information to search in billing, shipping, or order notes.

 

 
Related Topics

Manage > Orders (Batch Update)
Managing and printing orders in bulk.

Manage > Orders (Statuses)
Understand how order status, payment status, and shipment status work.

Configure > Order Statuses
Customize your own order statuses and setup automatic email notifications.