UPS changes effective September 1st, 2017

Applies to: AbleCommerce Gold

Last Update Date:  01/19/2018

Severity: Critical

 

January 18th UPS Shipping Update

UPS has indicated:

- 100% of requests from customers who are on TLS 1.0 while using legacy URLS (http://www.ups.com/tool name) will be rejected.

- 100% of requests from customers who are on TLS 1.0 while using production URLS (onlinetools.ups.com/tool name) will be rejected.

- 100% of requests from customers who are on TLS 1.0 or 1.1 while using the development (CIE/test) URLS will be rejected

Prior UPS Announcement -

UPS is committed to ensuring the most current security requirements are used with our customers when shipment data is transmitted. To help ensure your shipping data remains encrypted, the security communication protocol for interactions with web-based applications must be upgraded to TLS 1.2.

UPS will be making changes beginning September 1, 2017 through December 31, 2017 to support enhancing our security. During this time, you may see intermittent failures for transactions using TLS1.0 or earlier.

Note - To ensure stability with connectivity, please be sure your implementation is directed to the following URL: https://onlinetools.ups.com

 

Changes Required for AbleCommerce:  

Step 1) Update the UPS Rating URL (see below)

Step 2) Make sure the application and server support TLS 1.2

 

Step 1) Update the UPS Rating URL
  1. Login to the AbleCommerce Merchant Menu.

  2. Go to the Configure > Shipping > Integrated Carriers page and edit the UPS configuration.

  3. Find the Rating URL field.

  4. Change from https://www.ups.com/ups.app/xml/

  5. To https://onlinetools.ups.com/ups.app/xml/

  6. Save the changes.

  7. Test to make sure the shipping rates are working.

 

 

Step 2) Implement TLS 1.2 support

All versions of AbleCommerce Gold, through Gold R12 SR1, will need to be updated to support TLS 1.2.  This is documented separately in Enabling Support for TLS 1.2.

 

 

 

 

Copyright © 1994 - 2018 AbleCommerce.com, All rights Reserved | Privacy Policy

A division of Able Solutions Corporation, headquarters located in Vancouver, WA