An AbleCommerce license key is bound to a website, domain name, or IP address. Once installed, it unlocks the 30 day evaluation period. There can be only one license key for each installation of AbleCommerce*. A license key cannot be moved or installed more than once.
There are three types of license keys that can be used for AbleCommerce 7:
LIVE - This is a license key that is used for a store in production and taking live orders. It has no limitations except that it is bound to the name of the website.
DEVELOPMENT - This license is used for a store that is in a development or staging environment. It is limited by a random message that appears when you are using the software. It is bound to an IP address, localhost, or development domain.
DEMO - This is a license for evaluation purposes only. The customer information is masked with DEMO, DEMO. This license key is automatically created if you install the software as an evaluation version. The license key will be good for 30 days and can be updated to a live or development version.
> If you need to move an existing installation, please request a new license key before doing so. This is a free service.
> If you need to exchange a LIVE license key for a different website, or domain name, this is usually a fee-based service.
> If you need to exchange a DEVELOPMENT key for a different IP or website, this is a free service.
Upon request, we can create a "dual" license key that is bound to your domain name and its IP address. This is useful if you need time to work on your new AbleCommerce store before going live. This license key will still only work in a single installation but it will allow the software to respond to both IP and website name.
* You cannot have more than one website running on a single license unless you have purchased multiple copies of the software. We do not recommend running multiple websites in this manner as it will create duplicate content and will dramatically lower your search engine rankings.
If you have any trouble installing the key, or need to request a key, please open a new customer service case.
NOTE: In order to validate your AbleCommerce license key, you must be able to access https://www.ablecommerce.com from the server that you are installing to.
WARNING: Installing the incorrect key may result in a HTTP 404 Not Found error because the key you are attempting to install is associated with a different domain or IP.
You can update a license key -
If you will be installing a license key, then make sure the key requested is associated with the domain or IP used to access the install screen of AbleCommerce. If you do not know what domain or IP is going to be used, you can update the license key after the initial installation.
If you have already been issued your license key, then it is easiest to install it during the initial installation process. It is not necessary to install a license key during installation as the software will not expire for 30 days. You can follow the steps below to update your license after installation.
To Enter your License Key during Installation:
From the Installation page, Step 1 of 2, find the section License Key.
Choose the option "Provide my license key".
Enter the public key that you were sent in your fulfillment email, or given in your customer service case request.
After you proceed to Step 2 of 2 of the Installation, you should be aware that the key you have entered will resolve to the domain or IP it is bound to. If you need to request a new or different key, then please open a new customer service case.
These instructions assume that you have installed AbleCommerce software and can access the Merchant Administration.
From the Merchant Dashboard, go to Configure > Security > Licensing
This will bring you to the Store License page where you should now see an Update License section.
Enter the public key that you were sent in your fulfillment email, or given in your customer service case request.
Click the SAVE button. You will be prompted with an 'Are you sure...' dialog box, click OK to continue.
After updating your key, check the section to the left
labeled License Details.
example -
License Type: LIVE
Subscription: Ends on 05-Feb-2010
Registered Domain(s): localhost
Make sure the License Type setting is correct for your installation.
If you purchased a subscription, make sure the end date is one day past the day you made your software purchase. If you believe there is a problem with your subscription, please contact us.
Make sure the Registered Domain(s) listed are correct.
These instructions apply to an AbleCommerce installation that has expired, or after moving an installation.
Find the public key that is provided with your order. This is sent to you in a fulfillment email given in your customer service case request. You will use this to generate the private license key for AbleCommerce.
For versions 7.0.0 through 7.0.1, make sure you have
the following two files present
in your installation. For version 7.0.2 and later,
this step is not required.
(If you have already removed your /install/ folder, you can retrieve
the files from your original download zip)
/install/updatekey.aspx
/install/updatekey.aspx.cs
Delete the /app_data/commercebuilder.lic file
Access your store (any page). You will be redirected to the update key page.
Enter your public key and update.
To verify your key, you can login to the Merchant Dashboard, and go to Configure > Security > Licensing page.
Check the section to the left labeled License
Details.
example -
License Type: LIVE
Subscription: Ends on 05-Feb-2010
Registered Domain(s): localhost
Make sure the License Type setting is correct for your installation.
If you purchased a subscription, make sure the end date is one day past the day you made your software purchase. If you believe there is a problem with your subscription, please contact us.
Make sure the Registered Domain(s) listed are correct.
After installing a valid license key, there is a setting which allows you to put the installation into DEMO mode. In DEMO mode, any domain may be used to access the store site, but order billing and shipping addresses will not be recorded. This setting is especially useful if you are using a development IP which changes frequently or when the port number changes.
To activate Demo Mode:
From the Merchant Dashboard, go to Configure > Security > Licensing
This will bring you to the Store License page where you should now see the Demo Mode section.
Click the button ENABLE DEMO MODE.
If you have any trouble installing the key, or need to request a key, please open a new customer service case.