License Keys for AbleCommerce 7

NOTE: In order to validate your AbleCommerce license key, you must be able to access https://www.ablecommerce.com from the server that you are installing to.

WARNING:  Installing the incorrect key may result in a HTTP 404 Not Found error because the key you are attempting to install is associated with a different domain or IP.  

You can update a license key -

1) during installation

2) after installation

3) after the software has expired

 

1) Installing with a License Key:

If you will be installing a license key, then make sure the key requested is associated with the domain or IP used to access the install screen of AbleCommerce.  If you do not know what domain or IP is going to be used, you can update the license key after the initial installation.  

If you have already been issued your license key, then it is easiest to install it during the initial installation process.  It is not necessary to install a license key during installation as the software will not expire for 30 days.  You can follow the steps below to update your license after installation.   

License keys should never be shared.  Doing so may invalidate your own key.

To Enter your License Key during Installation:

  1. From the Installation page, Step 1 of 2, find the section License Key.

  2. Choose the option "Provide my license key".

  3. Enter the public key that you were sent in your fulfillment email.

  4. After you proceed to Step 2 of 2 of the Installation, you should be aware that the key you have entered will resolve to the domain it is tied to.  If you need to request a new or different key, then please open a new customer service case.

 
 

2) To Update your License Key after Installation:

These instructions assume that you have installed AbleCommerce software and can access the Merchant Administration.

  1. From the Merchant Dashboard, go to Configure > Security > Licensing

  2. This will bring you to the Store License page where you should now see an Update License section.

  3. Find your fulfillment email and enter the public key into the field provided.  

  4. Click the SAVE button.  You will be prompted with an 'Are you sure...' dialog box, click OK to continue.

  5. After updating your key, check the section to the left labeled License Details.

  6. Make sure the License Valid setting is TRUE.  

  7. Make sure the Domain(s) listed are correct for this store.

  8. If the key is installed properly, you should see valid customer information on the receipt page instead of DEMO, DEMO.

 

3) Update a License Key (after AbleCommerce has expired)

These instructions apply to an AbleCommerce installation that has expired, or after moving an installation.  

  1. Find the public key that is provided with your order.  This is sent to you in a fulfillment email.  You will use this to generate the private license key for AbleCommerce.

  2. Make sure you have the following two files present in your installation.  (If you have already removed your /install/ folder, you can retrieve the files from your original download zip)

    1. /install/updatekey.aspx

    2. /install/updatekey.aspx.cs

  3. Delete the /app_data/commercebuilder.lic file

  4. Access your store (any page).  You will be redirected to the update key page.

  5. Enter your public key and update.  

  6. If the key is installed properly, you should see valid customer information on the receipt page instead of DEMO, DEMO.