AbleCommerce Help and Support Resources

Software Support Options

The link above takes you to our support page listing with all free and paid services available. Login to your account if you need to request a license key or download software.

AbleCommerce Community Forums

Join our active community, get help from staff, developers, partners, and meet great AbleCommerce customers!


Latest News

Latest Patches

  • 01-29-2019: AbleCommerce v9 with CMS (RC1) includes lots of new features, with new license and subscription plans. Go to for additional information.

  • 6-1-2018: Deadline to enable the new security protocol TLS 1.2.  Please see this FAQ: Enabling Support for TLS 1.2

  • Are you frustrated with the reliability of Paypal's IPN service? Try PayPal's new Braintree integration which works with standard PayPal payments and credit cards - included in this free download.


AbleCommerce Gold Support Resources


AbleCommerce Gold
is PCI Certified
PA-DSS v1.2, 3.0, 3.1

Technical Support for AbleCommerce

How to use the features of AbleCommerce Gold, including setup, configuration, with easy step-by-step instructions.


Need support for older versions of AbleCommerce?

Try the Merchant Guide for AbleCommerce 7 if you need help using a feature or have a configuration issue.

In the left column TOC, there is a section for AbleCommerce 7 which contains all the archived documents for that version.  This includes hot patches and upgrade information.

Really old AbleCommerce 5 help site located here: