AbleCommerce Help and Support Resources

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AbleCommerce Merchant Guide

This link opens a new window to the Merchant Guide for our latest version of AbleCommerce 9. It is undergoing an major update right now, so there are still sections with outdated information.

Software Support Options

The link above takes you to our support page listing with all free and paid services available. Login to your account if you need to request a license key or download software.

• Installation Guide - A simple guide to installing.

• License Keys - How to install your license key.

• Technical support for AbleCommerce 9

• Upgrade to AbleCommerce 9 from version 8 (Gold) or 7

• Upgrade to AbleCommerce 9.0.9 (released 10/10/2023)

AbleCommerce 9
is PCI Certified 3.2

Secure eCommerce software since 1994

Support Resources - past versions

• Gold Merchant Guide

• Hot Patches for versions of Gold

• How do I enable support for TLS 1.2?

• What's the difference between WSP and WAP?

• How do I stop a website to upgrade?

• How do I customize AbleCommerce?

• How do I move an installation?

Patches for Gold

• 12-03-2018: Upgrade to jQuery 3.3.1 to fix two known vulnerabilities, and to ensure the application is PCI Compliant.

• 11-10-2018: UPS Registration patch for AbleCommerce Gold. UPS has discontinued support for their auto-register API. To register a new or existing UPS account within AbleCommerce, you will need to apply this patch first.

• 03-15-2018: Braintree patch for Gold R12 SR2

• 11-8-2017:  Service Release 2 is available for AbleCommerce Gold version 12.  This patch includes prevention for Cross-Site Scripting (XSS) attacks and default support for TLS 1.2.  

Need support for older versions of AbleCommerce?

Try the Merchant Guide for AbleCommerce 7 if you need help using a feature or have a configuration issue.

In the left column TOC, there is a section for AbleCommerce 7 which contains all the archived documents for that version.  This includes hot patches and upgrade information.