FAQ: How do I setup FedEx Web Services?

Version: AbleCommerce 7.0.7 SR1+

Last Update: 7/05/11



How do I setup FedEx Web Services?  Obtain a developer key and then a production key.

In order to enable FedEx web services with AbleCommerce, complete the following steps:


Step 1. Register with FedEx online using one of the links below.

You must register for an account option that includes a FedEx meter number. This means you cannot use the user ID only option. If you are already registered for FedEx online and have a meter number, skip to step 2.


Step 2. Visit the FedEx Developer Resource Center and log in with your FedEx online user id:

All customers visit: http://fedex.com/us/developer/

If prompted, read and accept the license agreement for the developer resource center.


Step 3. Obtain Test Credentials to Verify Communication with FedEx

Once at the developer center home screen, from the left menu navigate to:

Technical Resources > FedEx Web Services for Shipping > Develop & Test Your Application

From the screen that displays click obtain developer test key. Then complete the form and accept the agreement.

Following this step you will be shown a registration confirmation screen giving the account and meter numbers required below.  

FedEx will send your test password in a separate confirmation email.

e.g. Initial configuration page within AbleCommerce


Step 4. Obtain a production level key.

At the conclusion of the signup process, you will need to have a production level key.

Once the initial developer key is obtained, you may request a production one.  However, before doing so, please ensure that your FedEx services and rates appear during checkout.

e.g. Final configuration page within AbleCommerce


If you don't have a meter number, just sign up to get a new one. The meter number is insignificant - the account number is what matters and the merchant will need to enter this when registering for the development key.


Important information about continued support for FedEx DirectConnect

AbleCommerce 7.0.0 through 7.0.7 includes a FedEx integration using the DirectConnect service.  FedEx has disabled DirectConnect for new registrations as of May 31, 2011.  Any merchant currently registered with the old DirectConnect integration still works normally through May 31, 2012.

  • The 7.0.7 SR1 release includes a fixed and tested version of new FedEx Web Services.  Merchants who want to sign up for FedEx must use the patched Web Services integration from 7.0.7 SR1.

Migration of Existing Merchants

AbleCommerce has begun a process of certification with FedEx. After certification, we should be able to provide a simpler method of registration for our customers.

With this in mind, existing merchants already using FedEx DirectConnect should continue using this service.  FedEx Web Services is there for merchants who are registering for FedEx within AbleCommerce for the first time.



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