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It's
important to know which build you are running because AbleCommerce support
and other online resources will make reference to build numbers. In order
to find the build ID, you must have access to the Master Administrator
Menu.
Note: In
AbleCommerce 5.5 Asp.Net SR1, (builds 1126+), there is a new feature available
from the Merchant Menu. From the top menu bar,
mouse-over Help and click on About AbleCommerce and the About page
will display.
To check the Build
ID:
- Login to the AbleCommerce Master Administration menu
and click the About button.
- You should be viewing a page that looks similar to the
one shown below:
Figure 1 - The Build ID for the Asp.Net version is shown in the example
above.
Figure 2 - The Build ID for the CFMX version is shown in the example
above.
Establishing Trusted Access to the About Page:
The
About page contains very sensitive information. From
the web, it can only be viewed by an AbleCommerce Admin user in the trusted
IP list.
If
you have tried to view the About page, and are getting an error, please
follow the instructions below for the version of AbleCommerce you have
installed.
AbleCommerce 5.5 Asp.Net
Versions:
Error - Untrusted IP: 155.15.155.15
To view this page, please access from a
trusted IP.
Alternatively, you may edit the AbleCommerce
web.config file and include this IP in trusted list.
The
trusted IP list is maintained in the web.config
file and you will need to find this file and add your IP.
To do this, first locate the file in the AbleCommerce
installation. The default location is shown below:
c:\program files\able solutions\ac5\webshare\web.config
Open the file in notepad and scroll to the bottom. You
will see a set of installation variables as shown in the example below:
<AbleCommerce>
<!-- AC_InstallPath should always end with \ -->
<add key="InstallPath" value="c:\program files\able solutions\ac5\"
/>
<add key="InstallPrefix" value="ac5" />
<add key="SharedDomain" value="www.ablecommerce.com"
/>
<add key="MasterConnectString" value="DSN=ac5-sql-ds;UID=ableuser;PWD=hello"
/>
<add key="MasterDBType" value="4" />
<add key="BuildNumber" value="1131" />
<add key="TrustedIPs" value="192.168.1.0, 127.0.0.1,
155.15.155.15" />
<add key="Installed" value="True" />
</AbleCommerce>
Now add your IP, which is shown in the error message
above, to the list of Trusted IP's. Save the file and reload the About
page.
AbleCommerce 5.5 CFMX Versions:
Error - Untrusted IP: 155.15.155.15
To view this page, please access from a
trusted IP.
Alternatively, you may edit the AbleCommerce
ablecommerce.properties file and include this IP in trusted list.
The
trusted IP list is maintained in the ablecommerce.properties
file and you will need to find this file and add your IP.
To do this, first locate the file in the AbleCommerce
installation. The default location is shown below:
c:\program
files\ablecommerce\acb\ablecommerce.properties
Open the file in a text editor. You will see a few lines
of code similar to the example below:
#Ablecommerce Global Properties
#Mon Jan 23 20:33:22 GMT+05:00 2006
https.proxyPort=
SharedDomain=none
http.proxyHost=
LocalHelpURL=http\://help.ablecommerce.com/
BuildNumber=1364
modificationCheckInterval=-1
RemoteHelp=true
useProxy=
http.proxyPort=
https.proxyHost=
TrustedIPs=192.168.,127.0.0.1,155.15.155.15
Now
add your IP, which is shown in the error message above, to the list of
Trusted IP's. Save the file.
Restart
the ColdFusion services, and reload the About page.
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